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Beauty retail chain upgrades HR support with 3CLogic Voice AI and ServiceNow integration
A leading beauty retailer adopted 3CLogic’s Voice AI integrated with ServiceNow to streamline HR support and accelerate issue resolution for employees.
A major beauty retailer has selected 3CLogic’s AI-powered contact center solution to modernize HR service delivery across its nationwide workforce. Facing bottlenecks with legacy systems, the company integrated Voice AI, SMS and contact center capabilities with its ServiceNow HR Service Delivery platform to provide hands-free voice support, instant HR ticket updates and unified reporting.