TCS undertakes strategic reset to align operations with scaled AI adoption

India’s largest IT services firm has begun a broad internal and client facing reset to position itself for an AI-led future, according to COO . The initiative reflects a shift across the IT sector as artificial intelligence moves beyond pilot projects to full-scale deployments embedded in core business processes. TCS is recalibrating talent, delivery models, and client engagement to support enterprise grade AI adoption, indicating a structural change in how technology services are designed, sold, and implemented amid rapid industry transformation.