Salesforce unveiled **Agentforce 360**, an AI platform designed to automate workflows across its CRM ecosystem by interlinking humans, AI agents, and data on a unified system. The solution already supports over 12,000 customers including Reddit and OpenTable. Slack integration brings conversational AI capabilities directly into team chats with built-in security and controls. With rising demand for enterprise AI, this launch heightens pressure on Microsoft, SAP, and others to accelerate generative intelligence embedding.